Good to know

Everything for a relaxed stay.

Arrival, house rules and departure at a glance.

Arrival & check-in

Getting here, made easy.

Check-in
from 3 pm
Check-out
by 11 am
Early or late
check-in from 1 pm, check-out until 1 pm · €25 each, by arrangement and subject to availability
Pets
by prior arrangement only · €30 per stay
Smoking
not permitted
Contact
WhatsApp and phone +49 155 10603648 · daily 8 am–10 pm

You will receive the address, directions, access details and Wi-Fi in good time before you arrive. Questions? Message us on WhatsApp.

Access to the Freyenberger Weg apartment

Check-in is contact-free: in the garage behind the house (LOCADO sign), the key box with the front door key hangs on the left-hand wall. You open the apartment door with your code on the smart lock (Nuki). The apartment is on the first floor: four steps up to the entrance, no lift, not barrier-free.

Parking

Free of charge in the garage behind the house or in front of the house.

Getting here

Niederdollendorf station (RE 8, RB 27) is about a 15-minute walk away, the Oberdollendorf tram stop (line 66) about 10 minutes. On the regular timetable, the RB 27 runs direct from Cologne Bonn Airport to Niederdollendorf. The B 42 slip road is about four minutes’ drive away.

Registration form

Under German registration law, guests who are not German citizens must complete a registration form (Meldeschein). You fill it in when you arrive – we will tell you beforehand exactly how.

House rules

So that everyone feels at home.

  1. Check-in & check-out

    Check-in is from 3 pm; check-out is by 11 am at the latest. Early check-in from 1 pm or late check-out until 1 pm can be arranged subject to availability for €25 each, once we have confirmed it. If you do not vacate the apartment on time without an arrangement, we charge €25 for each hour or part of an hour; you may prove that no loss or a significantly lower loss has occurred.

  2. Bookings in your home town

    Guests may not make reservations with LOCADO within their own place of residence. Exceptions are possible by arrangement: please contact us before booking if you wish to book in your own home town.

  3. No smoking, no parties

    Smoking (including e-cigarettes), parties, events and excessive noise are not permitted – including on balconies or in shared areas (e.g. hallways). All LOCADO apartments are non-smoking. If the smoking ban is breached, we may charge €300 for special cleaning; you may prove that the loss was lower.

  4. Quiet hours

    Quiet hours apply from 10 pm to 6 am. During this time we ask for low noise levels – including on balconies and in shared areas. Please be considerate of the neighbours at all times.

  5. Pets

    Pets are only permitted by prior arrangement – please ask us before booking. We charge a one-time pet fee of €30 for the whole stay, so please state your pet when booking. For dogs, we provide a small dog bed, a water bottle and a little bag of snacks. Guests are liable for any damage or soiling caused by animals. Guests with assistance dogs are kindly asked to contact us in advance.

  6. Photography and filming

    Commercial photography and videography without written permission, as well as any illegal activity, are strictly prohibited.

  7. Number of guests

    More guests than stated in the reservation are not permitted. We charge €30 per night for each unauthorised overnight guest; you may prove that no loss or a significantly lower loss has occurred.

  8. Ventilation & recycling

    Please ventilate regularly (open the windows fully for a few minutes) and do not dry laundry indoors, to prevent damp and mould. Please separate your waste as described in the apartment.

  9. Keys, doors & windows

    When you leave the apartment, please close the windows and doors and follow the instructions for operating the doors, locking system and appliances in the apartment. Guests are liable for the cost of replacing lost keys, key cards, remote controls or parking permits in LOCADO apartments where they are responsible for the loss.

  10. Damage & deposit

    Guests are liable for damage or loss to the premises and furnishings culpably caused by them, their fellow travellers or their visitors. Any damage must be reported to LOCADO customer service. In individual cases we may ask for a security deposit of up to €100; no deposit is charged or reserved when you book on the website.

Before you leave

  • Wash up or start the dishwasher
  • Take out the rubbish
  • Close the windows, turn the heating down
  • Take your personal belongings
  • Leave the keys as agreed

Contact & emergencies

Fire / ambulance emergency
112
Police
110
LOCADO via WhatsApp
+49 155 10603648
LOCADO by phone
+49 155 10603648
LOCADO by email
info@locadostays.com
Wi-Fi
Login details in the apartment

Available daily 8 am–10 pm, quickest on WhatsApp.

Questions & answers

Any questions?

Can’t find your question? Drop us a line.

Get in touch

Arrival & check-in

What are the check-in and check-out times?

Check-in is from 3 pm and check-out is by 11 am. Check-in from 1 pm or check-out until 1 pm costs €25 each and is possible if the apartment is free – just ask us beforehand. If you vacate the apartment later without an arrangement, we charge €25 for each hour or part of an hour; you may prove that no loss or a significantly lower loss has occurred.

How do I get the key?

Check-in is contact-free. At the Freyenberger Weg apartment, the front door key is in the key box in the garage behind the house: you will recognise the garage by the LOCADO sign, and the box hangs inside on the left-hand wall. You open the apartment door with your personal code on the smart lock (Nuki). You will receive your access details in good time before you arrive, together with the address, directions and Wi-Fi details. When you leave, return the key as described in your arrival information.

How do I get there by train or plane?

From Cologne Bonn Airport, the RB 27 runs direct to Niederdollendorf, which is about a 15-minute walk from the apartment. From Bonn, take tram line 66 to the Oberdollendorf stop, about a 10-minute walk away. Long-distance ICE trains stop at Siegburg/Bonn.

These details refer to the regular timetable. Please check shortly before you travel whether engineering works or replacement services apply.

Can I arrive by car, and where do I park?

Yes. Niederdollendorf is easy to reach by car via the B 42. At the Freyenberger Weg apartment, you can park free of charge in the garage behind the house or in front of the house.

Is the apartment barrier-free?

No. The Freyenberger Weg apartment is on the first floor; there are four steps up to the entrance and no lift. If you have questions about access, just message us before booking.

Do I need to fill in a registration form?

Under German registration law, guests who are not German citizens must complete a registration form (Meldeschein). You fill it in when you arrive – we will tell you beforehand exactly how. German citizens do not need to fill one in.

During your stay

How can I reach you?

The quickest way is WhatsApp or a call on +49 155 10603648; you can also email us at info@locadostays.com – we are here for you daily 8 am–10 pm.

Is there Wi-Fi, and can I work in the apartment?

Yes. The apartment has free Wi-Fi and a dining table that works well as a workspace – for your laptop and paperwork. There is no desk. You will receive the login details with your arrival information, and you will also find them in the apartment.

Is the apartment cleaned during my stay?

We clean the apartment thoroughly after you leave. For longer stays, we arrange interim cleaning with fresh bed linen and towels with you.

Is smoking allowed in the apartment?

No. All LOCADO apartments are non-smoking – this includes e-cigarettes, balconies and shared areas. Under our house rules, we may charge €300 for special cleaning after a breach; you may prove that the loss was lower. Quiet hours also apply from 10 pm to 6 am.

With your pet

Can I bring my dog or another pet?

Gladly, by prior arrangement: pets – dogs included – are only permitted by arrangement with us. Please ask us before booking via WhatsApp or by email to info@locadostays.com. We charge a one-off pet fee of €30 per stay, so please state your pet when booking. For dogs, we provide a small dog bed, a travel water bottle and a small bag of treats. Guests are liable for any damage or soiling caused by animals.

What about assistance dogs?

Assistance dogs are welcome. Please contact us before booking so that we can arrange everything you need for your stay.

Booking & cancellation

Why book direct rather than through Airbnb?

When you book direct, there is no platform in between: you deal with us from the start, and we sort out questions about your arrival, your invoice or an extension personally. We arrange longer stays and company bookings flexibly with you – with an invoice made out to your company if you need one.

How does booking work?

Choose your apartment, dates and number of guests. You will see the price for your dates straight away; in the next step you enter your details and pay the full amount when you book. Your confirmation arrives by email.

Can I cancel my booking?

Yes – the terms depend on the rate you choose when booking. On the Flex rate, you can cancel free of charge up to 7 days before arrival. From 6 to 2 days before arrival the cancellation fee is 25%, and from 1 day before arrival or if you do not arrive, 50% – in each case of the total price excluding the accommodation tax. Up to 7 days before arrival, you can also change your dates once free of charge on the Flex rate if the apartment is free for the new dates; we settle any price difference. You can do this online yourself with “Change your dates” in your booking confirmation: if the new price is higher, you pay the difference by card; if it is lower, we refund the difference automatically.

The Saver rate is 10% cheaper than the Flex rate, you pay it when you book, and it is non-refundable: if you cancel or do not arrive, we do not refund the total price excluding the accommodation tax, and there is no free date change. If we re-let the cancelled nights, we refund the revenue to you, less any costs incurred. On both rates, we refund the accommodation tax in full if you cancel or do not arrive.

You can cancel online under Manage booking – with your booking number and e-mail address, you get a code by e-mail and see what you get back before you confirm (until the check-in time on the day of arrival) – or by email or WhatsApp; what counts is when your cancellation reaches us. The exact cut-off dates are in the booking summary and in your booking confirmation, and all the details are in our cancellation policy. For longer stays, we set out the terms individually in your offer.

Can I bring additional guests?

Yes, up to the apartment's maximum: the price covers 2 guests, and each additional guest, children included, costs €25 per night. Only the guests named in the booking may stay overnight. For each unregistered overnight guest we charge €30 per night; you may prove that no loss or a significantly lower loss has occurred. If someone would like to join you at short notice, let us know beforehand and we will check whether that is possible.

Can I book in the town where I live?

As a rule, LOCADO does not accept bookings from guests within their own place of residence. Exceptions are possible by arrangement – for example if water damage has made your home uninhabitable. Please get in touch before booking.

Prices & payment

What is included in the price?

The price includes final cleaning, bed linen, towels, electricity, heating, water and Wi-Fi. It covers 2 guests; each additional guest costs €25 per night. The 5% City of Königswinter accommodation tax is added, as is the pet fee of €30 per stay if a pet is travelling with you. No VAT is charged under section 19 of the German VAT Act (small business scheme). Prices and invoices therefore do not show any VAT.

Is there a local accommodation tax?

Yes. The City of Königswinter levies an accommodation tax of 5% on the price of your stay – for private and business trips alike. It is not included in the prices shown and is added to the price of your booking.

How can I pay?

You pay the full amount when you book – by credit or debit card, Apple Pay or Google Pay (depending on your device and browser). There is no down payment. Bank transfer is only possible with an individual offer, for example for a longer stay or for companies with a framework agreement. In individual cases we may ask for a security deposit of up to €100; no deposit is charged or reserved when you book on the website.

What about VAT?

No VAT is charged under section 19 of the German VAT Act (small business scheme). Prices and invoices therefore do not show any VAT.

Long stays

When does a stay count as a long stay?

From 28 nights: you can book up to 27 nights online, and for longer stays we put together an individual offer on request. There is no fixed upper limit – just tell us how long you would like to stay.

Do you offer monthly rates?

On request: for stays of 28 nights or more, we put together an individual offer with a total price that also sets out interim cleaning and utilities. You can also pay for such an offer by bank transfer. Just send us an enquiry with your dates.

Can I extend my stay?

Yes, as long as the apartment is free. Let us know as early as possible and we will check availability and send you the extension directly – no need to rebook through a platform.

For companies

How does my company get a corporate rate?

Through a framework agreement. It sets out the corporate rate, how invoicing works and your dedicated contact with us. We agree the terms with you personally, depending on how often and for how long your colleagues are in the region. The agreement runs for twelve months with no minimum volume; stays are booked by offer and paid on account. Just get in touch via the enquiry form.

Can we book without a framework agreement?

Yes. You can book online and pay when you book like any other guest, or ask us for an offer at any time – and we will make the invoice out to your company if you need it. A framework agreement makes sense if your team is in the region regularly or for longer periods.

Can I get an invoice in my company’s name?

Yes. You will receive an invoice as a PDF, made out to your company if you wish. Simply enter the company name and billing address when you book, or send them to us afterwards. No VAT is charged under section 19 of the German VAT Act (small business scheme). Prices and invoices therefore do not show any VAT. Does your company book with us regularly? Take a look at LOCADO for companies.

What details do you need for a company invoice?

Your company name and billing address – a separate billing address is fine too, for example that of your accounts department. On request, we add a cost centre. Your VAT ID is optional.

Can several stays go on one invoice?

Yes. With a framework agreement, we can combine all stays in a month into one consolidated invoice. When and how it is paid is set out in the framework agreement.

Can my company book on behalf of employees?

Yes. You can book for employees, consultants or guests of your company. Tell us who will be staying when you enquire – if you like, we will send the arrival information directly to them.

Are there rewards for the person who books?

No – deliberately not. The benefits of LOCADO for companies belong to your company: the corporate rate and terms are set out in the framework agreement and can be traced on the invoice. There are no personal rewards, vouchers or gifts for bookers, assistants or travel managers – so everything stays transparent for procurement and compliance.

How quickly can I get to Bonn’s Federal District?

By car it takes about 10 to 20 minutes, depending on traffic, to reach the Federal District with the UN Campus and the World Conference Center. Tram line 66 runs from Oberdollendorf to Heussallee/Museumsmeile without changing – about 25 to 35 minutes door to door.